Service Blueprint Workshop
Facilitated a Service Blueprint Workshop for key healthcare and service organizations to create a 5-year vision for their partnership on patient self-pay processes
Sproutcare
My response to the ongoing challenges in pediatric healthcare, that many parents struggle to find accessible, affordable, and high-quality care for their children.
Design Thinking Trainings
Introduced Design Thinking and Service Design concepts to C-suite executives. The training focused on improving employee experience over a 3.5-day workshop.
Tasha Recruitbot
Developed to streamline recruitment processes with a cross-cultural recruit bot solution, addressing inefficiencies in candidate filtering