Service Blueprint Workshop

Facilitated a Service Blueprint Workshop for key healthcare and service organizations to create a 5-year vision for their partnership on patient self-pay processes

Sproutcare

My response to the ongoing challenges in pediatric healthcare, that many parents struggle to find accessible, affordable, and high-quality care for their children.

Design Thinking Trainings

Introduced Design Thinking and Service Design concepts to C-suite executives. The training focused on improving employee experience over a 3.5-day workshop.

Tasha Recruitbot

Developed to streamline recruitment processes with a cross-cultural recruit bot solution, addressing inefficiencies in candidate filtering